

We recommend that you use a carrier that offers insurance as part of its service, such as FedEx. Products must be unused, undamaged and in original packaging material. You are responsible for return shipping costs. Once cut or drilled during installation we cannot accept a return for any reason.

We recommend laying out the panels on the floor prior to installation. Please refer to our returns policy for information on returning items. It may take up to 45 days for a freight damage claim to be completely processed. You will not be charged for shipping or pickup of the damaged items. You should then note any damage on the delivery receipt (if you received your items via common carrier) or make note of the damage with the FedEx driver.Īll damage claims must go through the carrier, as they will replace any damaged items.
#Cost to install slatwall driver#
If you see visible damage to any package, immediately open the package(s) in front of the driver so that they can also see what might have been damaged. While this might be inconvenient, it ensures that you have the opportunity to review contents for damage prior to accepting them and confirm that the shipment is complete. What happens if something is damaged during transit?Īll shipments are inspected by our warehouse manager and the shipping company's driver prior to shipment to ensure that they leave here undamaged.įor your protection, we require a signature for all common carrier shipments. Other counties please contact us for an individual quote. You may order directly on our site from Canada and the UK. Yes, we are able to ship any orders international. Once your order leaves our building, the time it takes to be delivered depends on several factors (delivery method, destination, etc).ĭo you ship outside of the United States? We usually ship Orders 24-48 hours from receipt. How long will it take for my order to arrive? If all or part of your order ships via common carrier, you will be notified by phone when the shipment will arrive. For larger items (like 8’ wall products) or larger orders (usually over $1500), we may put it on a pallet and ship via common carrier (truck). Shipping charges are available for review during the checkout process. Shipping charges are based upon the size and weight of the items you order and the destination. At that time you can choose to have it put on back order, and it will ship as soon as it arrives. We’ll give you an estimate for when we expect it. If an item you want is out of stock, you can simply check the website periodically or call us at 86. We do our best to ensure all items are in stock at all times.

What happens if I order an item and it is not in stock? You will see the sales tax charged during the checkout process.

Depending on which county you reside in, there may also be local and county sales taxes. Only if you live in Wisconsin, we are required to collect sales tax. Please call us anytime and we would love to assist you: (414) 434-1620 We do get authorization approval for the credit card you use during the checkout process. We do not charge your credit card until your items ship. We accept Visa, MasterCard, Discover, American Express and PayPal. We sure do! Contact us to receive a printed catalog along with additional storeWALL literature.
